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Business Email Writing: Templates & Etiquette

In a nutshell

Chinese business emails follow "politeness first": greet, state your purpose, thank, and leave room to reply. Opening Use 尊敬的张经理:您好! or 王总,您好!希望您一切顺利。(Manager…

Chinese business emails follow "politeness first": greet, state your purpose, thank, and leave room to reply.

Opening

Use 尊敬的张经理:您好! or 王总,您好!希望您一切顺利。(Manager Zhang, hello — hope all is well.)

Body

State your purpose in short sentences, e.g. 冒昧打扰,想就……一事与您确认 (Sorry to bother you — I'd like to confirm…). Soften requests with 是否可以…… or 烦请…… (Would it be possible to… / Could you kindly…).

Closing

Common endings: 期待您的回复 (Looking forward to your reply), 感谢您的时间 (Thanks for your time), 顺祝商祺 (Best regards). For very formal mail, 此致 敬礼.

Tips

Make the subject specific; avoid excessive exclamation marks; sign off with name, company and contact details.

📎 Content curated from public sources, for learning purposes. Original source